Summary: HonestMed is launching a fully rebuilt website designed around the needs of caregivers who purchase medical supplies for caregivers, patients, and loved ones. The new site introduces a loyalty rewards program, a subscribe and save option, expanded payment methods, a referral program, and a secure account management hub. A launch date is coming soon, and current shopping continues uninterrupted in the meantime.
At HonestMed, our work has always centered on the caregivers who buy healthcare supplies for their patients and the people they love. That focus is about to take a meaningful step forward. We are rebuilding our website from the ground up, and with the new site comes a set of features that will change what shopping with HonestMed looks like.
This transition reflects a significant investment in our community, and it underscores our commitment to providing you with a world-class online shopping experience.
A launch date is coming soon, and we wanted to share the news now so you know what to expect.
For the Caregivers Who Told Us What You Need
Every change we’re making started with feedback from you. We heard what was working, and we heard what we could be doing better. The new website is our direct response: a more intuitive browsing experience, a faster checkout, and a meaningfully better experience on your phone.
Moving to a new platform gives us the ability to do things we could not do before. Look for some great new features.
New Features Coming Soon
- Receive Honest Rewards for Your Loyalty: We want to show appreciation for our valued customers with our first-ever loyalty program. It means you can earn rewards on every order and redeem them for dollars off future purchases.
- Subscribe & Save on the Products You Reorder: For products you use on a regular basis, you can now subscribe to have them delivered automatically with savings and free shipping included. You set the delivery schedule. Any order can be skipped, paused, or cancelled at any time, with just one click. There’s no need for a phone call.
- Enjoy More Ways to Pay: Shop Pay, Apple Pay, Google Pay, PayPal, and standard credit and debit cards are all supported at checkout. If your preferred payment method is on your phone, it now works at HonestMed.
- Try Our New Referral Program for Rewards. When you tell another caregiver about HonestMed and they place their first order, you both get rewarded. We have many loyal caregivers who refer their colleagues – this is our way of thanking you.
- Experience Our Secure Account Management: Your order history, subscription management, rewards balances, and reorder shortcuts are all securely housed in one place and instantly available to you. You no longer have to dig through old email receipts trying to find what you ordered last time.
What Is Not Changing
The HonestMed commitment to honest pricing; speedy, dependable shipping; and exceptional customer service remains as steadfast as ever. The new website upgrades how you shop with us, but it doesn’t change who we are or how we treat the caregivers who trust us.
What to Expect Next
We will share more in the coming weeks, including the launch date itself, and the specifics on how each of these new programs works. In the meantime, you will continue to find everything you need on the current HonestMed site, priced affordably and delivered with the same care we give every order. For caregivers looking to compare options for medical supplies, visit the Honest Ideas blog for guides and recommendations.
Have questions? Call an HonestMed Care Specialist at (833) 933-2323. We are here when you need us.
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